Privacy Notice
01 · DATA CONTROLLER
Henan Feicheng Network Technology Co., Ltd.
Foonetery is owned and operated by Henan Feicheng Network Technology Co., Ltd.
For purposes of applicable data protection and privacy laws, Henan Feicheng Network Technology Co., Ltd. acts as the data controller responsible for personal information processed through Foonetery and foonetery.com.
The company determines the purposes and means of processing personal information connected with website use, customer orders, payments, fulfillment, shipping, delivery, returns, refunds, Customer Care, marketing communications, security, and related business operations.
OFFICIAL BUSINESS INFORMATION
Who operates Foonetery?
Office 606, 6th Floor, No. 7, Zhongdao East Road, Zhengdong New District, Zhengzhou City, Henan Province
INFORMATION CATEGORIES
Contact Details
Name, email address, telephone number, billing address, shipping address, and delivery contact details.
Order Information
Order number, products purchased, order value, shipping option, delivery status, return information, refund information, and order communications.
Payment Information
Transaction references, payment status, payment-method information, billing details, refund information, and fraud-prevention information processed where necessary.
Customer Care
Support messages, complaints, product questions, privacy requests, return requests, and photos or videos submitted where relevant.
Browsing Data
Pages viewed, product interactions, navigation activity, referring sources, cookie data, and general website activity.
Device & Network Data
IP address, browser type, device characteristics, operating system, language settings, and related technical information.
03 · HOW INFORMATION IS USED
Supporting your Foonetery experience
Process purchases, payments, fulfillment, delivery, cancellations, returns, and refunds.
Respond to product questions, complaints, support requests, shipping issues, and after-sales inquiries.
Detect fraud, prevent misuse, protect transactions, and identify security concerns.
Improve products, website performance, navigation, services, and the customer experience.
Send optional promotional communications where permitted by law and manage communication preferences.
Maintain records, comply with legal requirements, manage disputes, and protect legal rights.
05 · INFORMATION SHARING
When information may be shared
We may share personal information with service providers and other parties where reasonably necessary to operate foonetery.com, complete transactions, deliver orders, provide Customer Care, protect our services, improve website performance, or comply with applicable legal obligations.
Shopify and related e-commerce infrastructure may process information needed for website hosting, storefront functionality, checkout, order administration, and related technical services.
Payment processors, banks, card networks, and financial service providers may process information needed to authorize payments, complete purchases, manage refunds, prevent fraud, and resolve disputes.
Shipping carriers, fulfillment partners, logistics providers, and delivery companies may receive information necessary to fulfill and deliver customer orders.
Analytics, hosting, security, fraud-prevention, communication, performance, advertising, and technical-service providers may process information necessary to provide their services.
Information may be shared with accountants, auditors, insurers, legal advisers, or other professional service providers where reasonably necessary.
Information may be disclosed where required by applicable law, court order, lawful government request, regulatory request, or valid legal process.
PAYMENT INFORMATION
Secure transaction processing
Payment information necessary to complete a purchase may be submitted directly to and processed by the applicable payment provider or financial service provider.
Foonetery does not intentionally place complete payment card credentials into ordinary Customer Care records. Transaction references and limited payment-related details may be retained where reasonably necessary for order administration, refunds, fraud prevention, dispute handling, and recordkeeping.
06 · INTERNATIONAL DATA TRANSFERS
Processing across different locations
Because Foonetery operates an online store and may use service providers located in different countries or regions, personal information may be processed or stored outside the country in which you reside. Where required by applicable law, reasonable measures will be used to protect personal information in connection with international transfers.
07 · DATA SECURITY
Protecting customer information
Foonetery and Henan Feicheng Network Technology Co., Ltd. use reasonable administrative, technical, and operational safeguards intended to help protect personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.
No internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
08 · DATA RETENTION
How long information may be kept
Personal information is retained only for as long as reasonably necessary for order fulfillment, returns, refunds, Customer Care, accounting, security, fraud prevention, dispute resolution, legal claims, recordkeeping, and applicable legal or regulatory requirements. When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.
09 · YOUR PRIVACY RIGHTS
Your information choices
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or other eligible actions regarding your personal information.
YOUR INFORMATION OPTIONS
10 · PRIVACY REQUESTS
How To Submit A Privacy Request
To request access, correction, deletion, restriction, portability, withdrawal of consent, or another eligible privacy action, contact our Customer Care team at service@foonetery.com.
Please provide enough information for us to understand and locate the relevant records. We may request reasonable information necessary to verify your identity before completing certain privacy requests.
Eligible privacy requests will be reviewed in accordance with applicable requirements. Information may be retained where necessary for legal obligations, transactions, fraud prevention, security, disputes, or recordkeeping.
11 · MARKETING COMMUNICATIONS
Communication Preferences
Where permitted by applicable law and where required with your consent, Foonetery may send promotional emails or other marketing communications relating to products, offers, or store updates.
You may withdraw your consent or opt out of optional marketing communications at any time by using an available unsubscribe method or contacting service@foonetery.com.
Opting out of marketing does not prevent us from sending necessary transactional or service communications relating to orders, payments, shipping, returns, refunds, security, or Customer Care.
13 · THIRD-PARTY LINKS
Independent Websites & Services
Foonetery.com may contain links to websites or services operated by independent third parties. Their privacy practices are governed by their own privacy notices and policies. Henan Feicheng Network Technology Co., Ltd. is not responsible for the privacy practices of independent third-party websites.
14 · POLICY UPDATES
Changes To This Privacy Notice
Henan Feicheng Network Technology Co., Ltd. may update this Privacy Notice from time to time to reflect changes in Foonetery services, technologies, business practices, service providers, privacy practices, or applicable legal or regulatory requirements. The revised version will be published on this page with an updated Effective / Last Updated date.
FOONETERY PRIVACY SUPPORT
Questions About Your Privacy?
If you have questions about this Privacy Notice, how your personal information is handled, or wish to exercise an eligible privacy right, contact Foonetery using the official details below.
Effective / Last Updated: August 27, 2026
Henan Feicheng Network Technology Co., Ltd. · Foonetery · foonetery.com