Terms of Service
YOUR AGREEMENT WITH FOONETERY
Using Our Website And Services
By visiting foonetery.com, placing an order, completing a purchase, or otherwise using our services, you agree to these Terms of Service together with the Privacy Notice, Shipping Policy, Return & Refund Policy, Payment Methods information, and other applicable policies displayed on our website.
LEGAL ENTITY
Henan Feicheng Network Technology Co., Ltd.
Foonetery is owned and operated by Henan Feicheng Network Technology Co., Ltd. The company is responsible for Foonetery brand operations, online store management, product sales, order administration, Customer Care, shipping coordination, returns, refunds, and related website services.
Office 606, 6th Floor, No. 7, Zhongdao East Road, Zhengdong New District, Zhengzhou City, Henan Province
01 · WEBSITE USE
Acceptable Use Of foonetery.com
You may use foonetery.com only for lawful shopping and other legitimate purposes permitted by these Terms.
You must not attempt unauthorized access, disrupt website functionality, introduce malicious software, misuse or unlawfully copy website content, impersonate another person, interfere with transactions, misuse Customer Care channels, or engage in activities that may damage Foonetery, Henan Feicheng Network Technology Co., Ltd., or other users.
02 · ELIGIBILITY
Authorized Purchases
By placing an order, you confirm that you are legally able to enter into the transaction or are acting with appropriate authorization.
You are responsible for providing accurate contact, billing, shipping, and payment information and for ensuring that any payment method used for an order is properly authorized.
03 · PRODUCT INFORMATION
Artistic Cup Collections
We aim to present product descriptions, photographs, dimensions, colors, materials, finishes, features, and other product information as accurately as reasonably possible.
Minor differences in color, texture, pattern, dimensions, decorative details, or finish may occur because of lighting, display settings, production characteristics, or artistic design variations.
04 · ORDERS
Purchasing From Foonetery
Submitting an order represents your request to purchase the selected products at the prices and under the conditions presented during checkout.
We may refuse, limit, hold, or cancel an order where reasonably necessary, including in cases of unavailable inventory, failed payment authorization, suspected fraud, incorrect pricing, duplicate orders, shipping limitations, inaccurate customer information, or other legitimate operational or security concerns.
05 · PAYMENT
Payment Authorization
Orders are generally processed after successful payment authorization. Available payment methods are displayed during checkout.
Payment transactions may be processed by third-party payment providers and may also be subject to those providers' applicable terms, security requirements, and privacy practices.
06 · PRICING & AVAILABILITY
Prices, Promotions & Inventory
Product prices, promotions, discounts, and special offers may change. The pricing displayed and accepted during the completed checkout process applies to the applicable order, subject to correction of obvious errors where permitted by law.
Products may become unavailable, discontinued, temporarily out of stock, or subject to reasonable purchase limitations.
07 · SHIPPING & DELIVERY
Delivery Terms
Shipping destinations, processing times, shipping methods, delivery estimates, shipping charges, tracking, customs information, and delivery restrictions are governed by the Foonetery Shipping Policy and the shipping options displayed during checkout.
08 · RETURNS & REFUNDS
Return Eligibility & Refunds
Eligible Foonetery purchases may qualify for the 180 Days Free Return program shown with applicable shipping options, subject to the eligibility conditions, exclusions, procedures, and refund rules stated in the Foonetery Return & Refund Policy.
Customers must contact Customer Care and receive return authorization and applicable instructions before sending a product back.
APPROVED RETURN ADDRESS
Return Authorization Is Required
The designated address for approved Foonetery returns is:
Office 606, 6th Floor, No. 7, Zhongdao East Road, Zhengdong New District, Zhengzhou City, Henan Province
Please contact service@foonetery.com before shipping a return so eligibility can be reviewed and the applicable return procedure can be provided.
09 · INTELLECTUAL PROPERTY
Foonetery Creative Rights
Unless otherwise stated, text, product photographs, graphics, logos, brand assets, website layouts, original designs, creative materials, and other content displayed on foonetery.com are owned by Foonetery, Henan Feicheng Network Technology Co., Ltd., or authorized licensors and may not be copied, reproduced, republished, distributed, modified, or commercially exploited without appropriate authorization.
10 · CUSTOMER CONTENT
Reviews, Feedback & Communications
If you submit a review, comment, suggestion, image, product feedback, or other material to Foonetery, you confirm that you have the right to provide that material and that it does not unlawfully infringe another person's rights or contain unlawful, abusive, misleading, malicious, or harmful content.
11 · THIRD-PARTY SERVICES
External Service Providers
Foonetery may use third-party providers for payment processing, e-commerce infrastructure, fulfillment, shipping, analytics, security, communications, hosting, and other operational services.
Independently operated third-party websites or services may be governed by their own terms, privacy practices, and policies.
12 · SERVICE DISCLAIMER
Website And Service Availability
We aim to maintain accurate information and reliable website functionality, but website access, product availability, third-party integrations, and other online services may occasionally be interrupted, delayed, updated, or unavailable.
Nothing in these Terms excludes or restricts consumer rights or other legal protections that cannot lawfully be excluded or restricted.
13 · LIMITATION OF LIABILITY
Responsibility Limits
To the fullest extent permitted by applicable law, Foonetery and Henan Feicheng Network Technology Co., Ltd. will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from use of the website, products, or services where such liability may lawfully be limited. This section does not limit liability that cannot legally be excluded or restricted.
14 · CUSTOMER RESPONSIBILITY
Order Information & Product Care
Customers are responsible for reviewing product information and providing correct order, payment, telephone, email, billing, and delivery details.
Customers should follow any product-specific usage, cleaning, care, handling, or safety information made available for their Foonetery products.
15 · PRIVACY
Personal Information
Personal information collected through foonetery.com is handled according to the Foonetery Privacy Notice. The Privacy Notice explains how Henan Feicheng Network Technology Co., Ltd. may collect, use, share, retain, and protect information related to website use, orders, payments, shipping, returns, refunds, marketing, and Customer Care.
16 · CHANGES TO THESE TERMS
Updates To Our Service Terms
Henan Feicheng Network Technology Co., Ltd. may update these Terms of Service from time to time to reflect changes in Foonetery products, policies, services, website functionality, technology, business operations, or applicable legal requirements. Updated Terms will be published on this page with a revised update date.
17 · GOVERNING LAW & JURISDICTION
Applicable Law And Jurisdiction
These Terms of Service and any dispute, claim, or matter arising out of or relating to these Terms, foonetery.com, Foonetery products, purchases, or services shall be governed by and construed in accordance with the applicable laws of the People's Republic of China, without regard to conflict-of-law principles, except where mandatory consumer protection laws in the customer's place of residence apply and cannot lawfully be excluded.
Henan Feicheng Network Technology Co., Ltd. is registered in Zhengzhou City, Henan Province, People's Republic of China. Subject to any mandatory rights available to consumers under applicable law, disputes arising from or relating to these Terms or the services provided by Foonetery shall be submitted to the competent courts having jurisdiction in Zhengzhou City, Henan Province, People's Republic of China.
Nothing in this Governing Law and Jurisdiction section is intended to deprive a consumer of mandatory rights, protections, or remedies that apply under the laws of the consumer's country or region and that cannot legally be waived or restricted by contract.
18 · SEVERABILITY & INTERPRETATION
Consumer Rights Remain Protected
These Terms are intended to operate subject to applicable laws and mandatory consumer protections.
If any provision of these Terms is determined by a competent authority to be invalid, unlawful, or unenforceable, that provision will apply to the maximum extent permitted by law and the remaining provisions will continue in full force and effect.
FOONETERY CUSTOMER CARE
Questions About These Terms?
For questions regarding these Terms of Service, products, payments, orders, shipping, returns, refunds, privacy, or website use, contact Foonetery Customer Care.
Customer Care Email:
service@foonetery.com
Customer Service Phone:
+86 184 0432 5660
Legal Company:
Henan Feicheng Network Technology Co., Ltd.
Registered Business Address:
Office 606, 6th Floor, No. 7, Zhongdao East Road, Zhengdong New District, Zhengzhou City, Henan Province
Henan Feicheng Network Technology Co., Ltd. · Foonetery · foonetery.com